Privacy Policy

Last Updated: June 21, 2025

Introduction

FinBalance Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

The Data We Collect About You

Personal data refers to any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: including name, title, and company name
  • Contact Data: including address, email address, and telephone numbers
  • Technical Data: including internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: including information about how you use our website and services

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and improve our services
  • To respond to your inquiries
  • To send you information about our services that may be of interest to you
  • To comply with legal or regulatory requirements

Cookies

We use cookies to distinguish you from other users of our website and to enhance your experience. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

FinBalance Solutions
128 Kloof Street, Cape Town, 8001, South Africa
Email: [email protected]
Phone: +27 21 467 2735